Terms & Conditions

Welcome to Helyx. These Terms & Conditions (“Terms”) govern your access to and use of our website [your domain] (“Website") and our proprietary software Helyx (“Software"). By accessing the Website, purchasing, downloading, or using the Software, you agree to be bound by these Terms.

If you do not agree, you must not access the Website or use the Software.

• “We”, “Us”, “Our”– refers to the Helyx team/company.
• “You”, “Your”, “Licensee”– refers to the individual or entity using the Website or Software.
• “Software” – the Helyx proprietary real-time, heterogeneous database replication application, in object code form.
• “License” – the rights granted to You under these Terms to use the Software.
• “Update” – minor bug fixes or patches to existing features.
• “Upgrade” – new versions with major changes or new features.

Content on our Website is for information purposes only and may change without notice.

You may not:

• Copy, scrape, or extract content without permission.
• Introduce malicious code or attempt unauthorized access.
• Use the Website for unlawful purposes.

Upon purchase or trial approval, and subject to full payment of applicable fees, We grant You:

• A non-exclusive, non-transferable, revocable license to install and use the Software solely for internal business purposes.

License Scope:

• Perpetual License – if purchased outright.
• Subscription License – for a specific term, renewable upon payment.

The License is limited to the number of instances/servers specified in your purchase agreement.

You must not:

• Reverse engineer, decompile, or modify the Software.
• Rent, lease, sublicense, or share the Software with third parties without written consent.
• Use the Software to create a competing product.
• Circumvent any licensing or usage restrictions.

The Software will be delivered via secure download link or deployment by Us.

License keys or activation files may be required and must not be shared.

If your purchase includes support, we will provide:

• Email/phone assistance during business hours.
• Updates for bug fixes and security patches.

Support does not include:

• Custom feature development.
• Issues caused by third-party software or hardware.

All rights, title, and interest in the Software, Website, documentation, and related materials remain with Us.

You acquire no ownership rights beyond the license granted.

We reserve the right to verify license compliance. You agree to provide reasonable assistance in such audits.

All fees are due as per the agreed payment schedule.

Late payments may incur interest charges.

Fees are non-refundable except where required by law.

The Software is provided “AS IS” without warranties of any kind, except as expressly stated in writing. We do not warrant that the Software will be error-free, uninterrupted, or compatible with all environments.

To the maximum extent permitted by law:

• Our liability for any claim is limited to the amount paid by You for the Software in the last 12 months.
• We are not liable for indirect, incidental, special, or consequential damages, including data loss or business interruption.

We may terminate your license immediately if you:

• Breach these Terms.
• Fail to pay applicable fees.

Upon termination, you must uninstall and destroy all copies of the Software.

You agree to comply with all applicable export laws and regulations regarding Software usage.

These Terms shall be governed by the laws of India.

Exclusive jurisdiction shall lie with the courts of Kolkata, West Bengal.

We are not responsible for delays or failures caused by events beyond our reasonable control.

We may update these Terms at any time. Changes will be effective from the date posted on our Website.